Corporate Social Responsibility:

UNUM Insurance is not just about financial protection; it’s also deeply committed to social responsibility. Through initiatives focused on community support, diversity and inclusion, and sustainable practices, UNUM demonstrates its commitment to creating a positive impact beyond its business operations.

Customer Focus and Service:

A key aspect of UNUM Insurance is its customer-centric approach. With a network of field offices and a robust online service platform, UNUM ensures that policyholders have access to support when they need it most. Feedback from customers, as seen on platforms like ConsumerAffairs, reflects UNUM’s ongoing efforts to improve service delivery, although, like any large insurer, it has faced its share of challenges and criticisms, particularly around claim denials.